Our portfolio includes work undertaken for iOS app development, android app development, mobile websites, extranet development, digital image libraries, microsites and development of bespoke CRM systems.
Driving a new car off the forecourt is only the start of the journey – dealerships are looking to maintain lasting, valuable customer relationships for miles and years to come. That’s why BMW and Mini appointed Ingelby to create a mobile app for aftersales servicing – the first of its kind in the UK.
Integrated with the company’s Autoline and DRIVE dealer management system and featuring a Dealer Dashboard for simplified on-boarding, the app gives customers direct 24/7 access to BMW’s service department. After registering their vehicle in the virtual online garage, customers can use their iOS, Android, Blackberry or Windows 8 device to book their car into a BMW centre of their choice for repairs, MOT or diagnostics, and specify transport options to keep them mobile.
Once a vehicle is checked in, the customer receives real-time status updates of the work in progress. If any additional work is identified during a Vehicle Health Check, an advisory is pushed to the customer along with a video of the findings. The customer can authorise the required work, and pay for the service through the app when the vehicle is ready.
A safe and well-maintained workplace is a key part of the everyday experience of both employees and visitors. But facilities management has traditionally been reactive and inefficient. FaultFixers was established to provide an easy, responsive way to manage maintenance issues by harnessing the power of internet and mobile – with the help of Ingelby.
FaultFixers property maintenance software, together with iOS and Android apps, puts unprecedented visibility at the fingertips of maintenance operatives, building users, managers and owners, and facilities management providers.
Delivered through the Cloud, the solution uses QR location tags to identify individual areas around the workplace. If building users spot a problem, they simply scan a tag with their smartphone and report the fault in seconds from a list of predefined options. They can then track progress, get informed via push notification when the fault has been fixed, and rate the service on completion – all within the app.
Maintenance operatives receive mobile alerts when issues are logged, and can confirm how long a job will take. Rules determining how and where issues are routed automatically make the most efficient use of the available workforce. Through the web front-end, building managers and owners are able to monitor key performance metrics. Similarly, facilities management providers can track performance analytics against service level agreements to ensure continued customer satisfaction.
The Post Office network plays a unique and valued role in both rural and urban communities, and offers a growing range of savings, mortgages, insurance and currency services that are set to challenge traditional banks. With 11,500 branches across the UK, the Post Office recognised the need to provide accurate, paperless reporting of the latest sales figures to branch owners and managers.
Ingelby created 'mypostofficebranch', a web-based portal that allows users to capture sales of financial products. Branch owners and managers receive updates via SMS/email and can see at a glance the latest sales activity by category on their tablet or smart phone. They can also review commission rates, best-selling products and top performing branches, and access a host of product information in a few taps or swipes. The user-friendly nature of the tool has had a positive impact on adoption, and because the data is always up to date, it can be used as the basis for more reliable sales forecasting.
The integration of a web front-end with business data repositories enables the Post Office to deliver information instantly to a broad audience across multiple platforms. The digital solution has driven an uplift in branch performance by making insight more readily accessible, without the need for substantial business change and a complex, disruptive IT projects.
Dyno are the UK’s largest plumbing force and also have a network of Gas Safe registered engineers, made up of over 45 franchisee businesses, over a thousand skilled engineers, plus local support teams up and down the country.
To help keep the business moving forward, communication between Head Office, the franchise network and the 1,000 field engineers is vital, that's why Dyno chose Ingelby Innovation as a key partner.
New online tools have been developed including a dashboard that provides access to content that helps a Franchise run their business. Innovative processes have helped improve the communication between all areas of the business which in turn provides Dyno, the franchise operators and engineers with a better user experience.
Dyno will continue to remain at the forefront of their chosen markets – plumbing, heating and drains. And whatever the future brings, we’ll make sure we're on hand to help Dyno achieve that growth.
The Über and AirBnB model meets Come Dine With Me in WeFiFo. Short for We Find Food, the new website connects home chefs, supper club hosts and event organisers with hungry people. Anyone can host an event – whether it's dinner at the kitchen table, a picnic in the park or a barbecue on the beach – for friends, for charity, to earn some extra money or even launch a career.
Ingelby was appointed to design the website to bring the concept to life, and we built in from scratch in just three months. Potential hosts post their event on WeFiFo and tell their guests what they can look forward to. Guests can search eating experiences by location or scrolling through featured events, and reserve their seat at a table that takes their fancy. After an event, guests and hosts can review and rank each other, and the most skilled foodies can share their expertise by going on to mentor novice cooks.
Hosts and guests can accumulate online rewards in the form of cookies. Users can watch their cookie jar fill and spend points on attending events, acquiring new skills or on WeFiFo merchandise.
You may not give a thought to snow, ice or potholes until wintry weather causes travel chaos. But unseen heroes, GritIt, provide award-winning gritting and snow clearance services for commercial properties that prevent UK motorists, pedestrians and businesses from being brought to a standstill during the colder months.
GritIt wanted to bring greater visibility and control to the diverse commercial and public sector client base that uses its winter solutions – property owners, managers and tenants who need complete peace of mind that essential services will be carried out at the right time, every time. Its existing solution – an online portal – was reminiscent of a spreadsheet and didn’t deliver the user experience GritIt aspired to.
The app harnesses the power of mobile to keep users completely up to date and informed with live weather conditions (data sourced from Meteo) and any gritting and snow clearance services to be carried out on their site. Users receive notifications in real-time, pre-and post-service, and are alerted to any issues. With its compact and easy-to-read format, the app offers the capability to drill down into more detailed site information, and search and filter by job type, site, date and other variables. Fully secure, the app allows customers to contact GritIt directly, report any issues, and easily request additional services.
SSTL is an independent British company within the Airbus Defence and Space group that provides complete design, manufacture, launch and operation of small satellites.
Ingelby was challenged to take a straightforward PowerPoint presentation as a teaser to a satellite launch and bring it to life.
We went beyond simple cosmetic nips and tucks to produce a stunning video using Adobe Premiere Pro and After Effects, together with a custom written and produced music score to create atmosphere.
The video surpassed the client’s expectations, delivering an eye-popping presentation that made a huge impression.
The seventh annual Guildford Beer Festival attracted a record-breaking 4,200 people, who eagerly consumed 300+ barrels of real ale, craft lagers and handmade cider sourced from independent and micro-breweries within a 30 mile radius of Guildford.
One contributor to the success of this year’s event was Ingelby’s dedicated BeerFest app, designed to promote the event and help aficionados plan their “beer journey” in advance.
Supping your way through over 100 different options can be a daunting prospect (yes, really!) and requires careful pacing, so users can browse all of the beers on offer in advance by brewery and beverage, determine alcoholic strength, read tasting notes and add favourites to their personal schedule to make the most of their attendance and stamina on the day.
On the day, drinkers can also rate beers as they go, find out more about each brewery, and vote for the Beer of the Festival. The app also provide a full listing of the live music and entertainment, a handy list of local taxi firms, and has its own social media feed so festival-goers can share and compare their experiences. Cheers!
The Guide2Surrey is an online directory with a difference, listing all manner of hospitality, food and drink, lifestyle and leisure and entertainment venues as well as local community news and events. It boasts the number one free offer card in Surrey – the goodtimeguide offer card – giving users exclusive access to money-off deals and offers in restaurants, pubs, bars, beauty salons and more throughout the county.
As mobile phones assume more and more of the functions of cards that used to stuff our wallets, the Good Time Guide decided to go digital, and engaged Ingelby to build an app that would put offers literally at users’ fingertips, and eliminate the logistics and costs of issuing a physical card.
Our experienced developers built the app cost-efficiently, with an energetic, on-brand design and intuitive feel. Shortlisted for App of the Year, the iOS and Android Good Time Guide Offer Card apps make it quick and easy for users to access offers and filter them according to interests.
The GiffGaff community is a place where members can hang out, help other people and earn payback for submitting ideas to GiffGaff Labs or getting involved in creative projects.
The mobile network operator invited Ingelby to create a video in the run-up to Christmas to acknowledge and thank the community for being “superheroes”. We were presented with a script and a plot and then left to work our creative magic.
We produced and directed a custom animation – “Join the Community” – with a fun and friendly visual style and an uplifting, bespoke soundtrack to communicate the brand message that members aren’t just ordinary people.
When we shared the video with the GiffGaff internal team, it drew a standing ovation. The video was featured on the GiffGaff community homepage as well as on YouTube, where it was warmly received by the community’s subscriber base.
The GiffGaff community is a place where members can get help and support with their mobile service or phone, find information on improvements to service, network updates and outages, ask questions, get involved in discussions, post feedback, take part in GiffGaff projects and have their say in upcoming developments.
GiffGaff’s branding uses digital noise to create its distinctive visual identity, which is hard to replicate for those who aren’t graphic design pros. The network operator appointed Ingelby to create its Noisify app to allow anyone to apply this disruptive treatment to their images, from community members to its internal marketing teams. The Noisfy app is based on a web platform and is available for desktop and mobile (Android and iOS).
With some pretty nifty graphical manipulation going on under the hood, users benefit from a simple, intuitive, it-just-works experience, and can save their noisified image at their desired resolution for use in competitions, promotional activities or avatars.
Cassabo produces designer leather phone and tablet cases to enhance the appearance and protection of must-have devices. It enables customers to fly in the face of the ordinary by choosing their own colours, style, look and feel to create a customised, made-to-order product, and also offers special handmade collections in conjunction with sporting, academic, charitable and military partners.
Cassabo invited Ingelby to produce a configurator app (iOS, Android and ecommerce website app) to guide the customer’s specification process. Users simply select a case to configure (Classic, Style or Flair collection), their device model and their preferred colours for the front and back cover and stitching. The crisp, rendered image updates instantly to reflect their choices, allowing users to find their perfect combination.
The app then captures their contact details, placing the order direct with Cassabo’s workshop and, thanks to back-end integration with their web shop, seamlessly enables payment using popular methods including Visa, Maestro, MasterCard and WorldPay.
Anxiety Island is designed to help children aged 2-12 to deal with anxiety, fears and phobias. Family Psychotherapist, Audrey Sandbank, had developed a therapeutic programme, broken down into easy-to-follow steps, and approached Ingelby to create a mobile app that would enable children to manage their own therapeutic progress.
Presented in a unique game format, the app enables children to battle their anxiety, visualised as a dragon, by completing daily tasks and earning stars. As they progress through each level, they learn how to defeat their dragon, overcome their anxieties and equip themselves with the coping mechanisms to deal with issues such as fear of the dark, emotional and behavioural problems, obsessive thinking and anger management.
With stunning, illustrated cut scenes and voiceover from a well-known children’s TV presenter, the iOS and Android app helps children to develop good habits, skills and positive associations while providing parents and guardians with the information to support them.